About me

As a seasoned change leader, strategist, evaluator, and design thinker, I draw from 20+ years of demonstrated success helping organizations and teams increase their capacity for continuous learning, problem solving, defining and delivering meaningful impact, and fostering inclusion. Leveraging experience from multiple industries – credentialing & assessment, technology, law, public sector, charitable giving, and publishing – I work to define, measure and achieve strategic objectives that address customer needs and drive business success.

My approach to value creation is interdisciplinary, and mitigates the risk of misalignment between solutions, the problems and diverse human needs they aim to address, and the related context and strategic intent, more effectively than using a single discipline or framework.  I put humans at the center of my approach, using my unique ability to combine human-centered design and social service principles as I engage and collaborate with diverse stakeholders. This means going beyond textbook applications of frameworks and finding ways to meet stakeholders where they are. The result is alignment and collaboration despite differences in background or perspective, interpersonal challenges, or resistance to change.

The practices and principles that form the foundation of my approach are rooted in my journey as a lifelong learner and interdisciplinary practitioner. Along this journey I’ve earned certification in product management and dual master's degrees in social service and law and social policy from Bryn Mawr Graduate School of Social Work and Social Research. I am a licensed social worker and use human-centered and culturally responsive approaches to problem solving in alignment with the profession's core values of service, social justice, dignity and worth of the person, importance of human relationships, integrity, and competence. Holding certificates in change leadership, strategy, program evaluation, and human-centered design, my toolkit and training spans a growing list of disciplines. 

When not using these gifts to solve complex user and business problems, you'll find me exploring ways to be in service to others outside business/organizational contexts. You'll also find me walking, biking, or running on a trail, kayaking in a scenic lake or creek, relaxing with a cup of coffee/tea and a good book, or simply enjoying time with my wife.